Understanding the Collision Repair Process: What to Expect

Navigating the aftermath of an auto collision can be stressful, but understanding the repair process can help ease some of that anxiety. If you're in Los Angeles, Beverly Hills, Santa Monica, or surrounding cities in the LA metro area and find yourself in need of car repairs, here's what you can expect when you bring your vehicle to Eli’s Collision Repair.

1) Preliminary Estimate

This is a rough estimate that can be done without even having to go to the facility. Use our online auto body repair estimate tool to input your vehicle information and damage to your vehicle. Our team will get back to you with a repair estimate.

2) In-Facility Inspection

Once you bring your vehicle into the facility, we provide a thorough in-person assessment of the damage. This includes both visible and hidden issues that may not be immediately apparent. We then provide a report on recommended and required repairs. In Los Angeles, where traffic is dense and accidents can result in complex damage, it’s crucial to have a comprehensive evaluation immediately to avoid surprises later.

3) Insurance Coordination

Next, we work directly with your insurance company to streamline the repair process. We can assist you with documentation, approvals, and any necessary negotiations. This step ensures that you’re not caught off guard by surprise charges or deadlines. We are fully transparent with you throughout the negotiating process.

4) Disassembly and Repair

Once the estimate is approved, the repair process begins with disassembly. This step is essential for uncovering any hidden damage that might not have been visible during the initial inspection. It’s also important because it’s here when a more accurate assessment is written, as the technician can now see the full extent of the damage and the estimators can incorporate the pricing for labor, parts, etc, into the estimate. Our collision repair shop will then proceed with the necessary repairs, which may include frame straightening, bodywork, and mechanical repairs.

5) Reassembly and Quality Check

After repairs are completed, your vehicle will be reassembled, and all systems will be tested to ensure they are functioning correctly. We make sure your systems are all recalibrated if you have a warranty on them, and carry out a special cleaning and sanitization. Finally, we perform a thorough quality check to confirm that your vehicle meets safety standards and looks as good as new.

6) Final Inspection and Pickup

Before you get your car back, we conduct a final inspection to ensure everything is in order. Once safety standards are satisfied and aesthetic requirements are met, we’ll let you know that your vehicle is ready for pickup.

By understanding these steps, you can feel more confident and informed when you drop off your car at Eli’s Collision Repair. Contact us today and let us know how we can serve your needs.